Shipping policy
Shipping Policy
Thank you for shopping with Fall Girl Finds. We work with trusted third-party fulfillment partners to offer a curated selection of products. Because some products are shipped directly from our suppliers, shipping times and locations may vary depending on the item ordered.
Order Processing
Orders are typically processed within 1–5 business days before shipment.
Processing times may be longer during holidays, promotional periods, or periods of unusually high order volume.
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Estimated Delivery Times
After processing, most orders are expected to arrive within approximately:
5–15 business days
Some products may arrive sooner, while certain items may take longer depending on the supplier, destination, carrier, inventory availability, weather, customs, or other circumstances outside our control.
Delivery dates are estimates and are not guaranteed.
Multiple Packages
Because Fall Girl Finds works with multiple fulfillment partners, items purchased within the same order may be shipped separately.
You may receive:
- More than one package
- Separate tracking numbers
- Items on different delivery dates
You will not be charged additional shipping fees simply because an order is sent in multiple packages unless otherwise stated during checkout.
Shipping Locations
Some products may ship from fulfillment centers located within the United States, while others may ship from international fulfillment locations.
The shipping origin of a product does not necessarily represent the location of Fall Girl Finds.
Shipping Costs
Any applicable shipping charges will be displayed during checkout before your order is completed.
From time to time, Fall Girl Finds may offer free shipping or promotional shipping offers on qualifying orders.
Tracking Your Order
When tracking information is available, it will be emailed to the address provided during checkout.
Please allow up to several business days after receiving your shipping confirmation for tracking information to begin updating.
If tracking has not updated for an extended period, please contact us for assistance.
Incorrect Shipping Information
Customers are responsible for providing an accurate and complete shipping address at checkout.
If you notice an error in your shipping information, please contact us as soon as possible.
Because orders may be submitted to our fulfillment partners shortly after purchase, we cannot guarantee that an address can be changed once an order has entered processing or has shipped.
Fall Girl Finds is not responsible for orders delivered to an incorrect address provided by the customer.
Delayed Shipments
Occasional shipping delays may occur due to:
- Carrier delays
- Severe weather
- Holidays
- Customs processing
- Supplier delays
- Inventory availability
- Transportation disruptions
- Other circumstances outside our reasonable control
If your order is experiencing a significant delay, please contact us and we will assist you in reviewing the shipment status.
Lost Packages
If your tracking information shows that your package was delivered but you have not received it, please:
- Check around your property and delivery location.
- Ask household members or neighbors if they received the package.
- Contact the shipping carrier for additional delivery information.
- Contact Fall Girl Finds if you still cannot locate your order.
We will assist you in reviewing the situation with the appropriate fulfillment partner or carrier when possible.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery.
Include:
- Your order number
- A description of the issue
- Clear photos or video of the product and packaging
We will review the situation and work with you toward an appropriate resolution.
Please do not return an item without first contacting Fall Girl Finds for return instructions.
International Shipping
International shipping availability may vary by product and destination.
Customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their country or local authorities. These charges are not controlled by Fall Girl Finds and may not be included in the purchase price.
Contact Us
If you have questions about your shipment or order status, please contact:
Fall Girl Finds
Website: FallGirlFinds.com
Email: endlesstreasuresxx@icloud.com
Please include your order number when contacting us so we can assist you as quickly as possible.